There have been reports that some users of the YouTube Music app have encountered a problem when opening the app to a black screen, with some Google accounts unable to play music. This issue only occurs on iOS.
The YouTube Music app on iPhone has a black screen problem!
- The YouTube Music app opens to a completely black screen. Can’t play music
- Some users saw the app’s top and bottom bars but were unable to use them.
- This issue only occurs with certain Google accounts.
Some YouTube Music users on iOS have encountered issues when opening the app. The app page appears as a black screen, and some Google accounts cannot play music.
Symptoms of this black screen bug App users will only see the app’s top bar. This will include the YouTube Music logo in the search box, profile picture, and bottom bar. (by various menus (Only the home page, explore, and music library will be displayed. The preview tab will load later.) Users cannot click to view songs or play songs.
Basic solution That is, let the user try switching to another account first. You’ll be able to listen to ads with ads, but YouTube Premium members and their music libraries will still be stuck on the affected account. Or try updating to the latest version of iOS.
According to reports, the issue appears to be limited to the iOS app, while the Android app is still working normally. And it is believed that this is probably a problem caused by the server side. By updating the app to the latest version (6.48.3), this problem occurred a few days ago. If the problem is solved by deleting the app and reinstalling the YouTube Music app, this problem cannot be solved.
In addition to the black screen problem Some users are also reporting problems. To press the next button as well And the previous year’s iPhone app was replaced with a 30-second skip forward and 10 second rewind button, which is ideal for listening to podcasts. Not suitable for listening to music This button issue appears on CarPlay and the lock screen. As of now, there’s no clear answer as to why the YouTube Music app on iPhone opens to a completely black screen. If there are additional updates The team will inform you immediately.
Source: 9to5google
